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Terms & Conditions

Introduction

Welcome to Marrybrown’s online ordering platform, powered by WooCommerce. By accessing or using our service (“Service”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. Marrybrown UAE (“Marrybrown”, “we”, “us”, or “our”) provides this Service to you, allowing you to order food and beverages for delivery or pickup.

Online Ordering

  • Platform: Our Service is hosted on WooCommerce, providing us with the online e-commerce platform that allows us to sell our products and services to you.
  • Order Placement: You can place orders through our Service, subject to acceptance by Marrybrown. All transactions are processed through Stripe, a secure online payment gateway.

Payment Processing

  • Stripe: Payment processing services for customers on Marrybrown are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms and continuing to operate as a customer of Marrybrown, you agree to be bound by the Stripe Services Agreement, as it may be modified by Stripe from time to time. As a condition of Marrybrown enabling payment processing services through Stripe, you agree to provide Marrybrown accurate and complete information about you and your business, and you authorize Marrybrown to share it and transaction information related to your use of the payment processing services provided by Stripe.
  • Security: Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Delivery and Pickup

  • Service Availability: Delivery and pickup options are available based on your location and Marrybrown’s operating hours. These services are facilitated through our Service

Refunds and Returns

  • Data Use: By using our Service, you consent to the collection, transfer, processing, storage, disclosure, and use of your information as described in our Privacy Policy, which is available on our website.

Privacy and Data Protection

  • Policy: Refunds and returns are processed in accordance with Marrybrown’s policy, considering the nature of our products. For unsatisfactory orders, please contact Marrybrown customer service promptly for resolution.

Changes to Terms

Marrybrown reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Service following any such change constitutes your agreement to follow and be bound by the Terms as updated or modified.

Contact Information

For questions about your order, these Terms, or the Services, please contact Marrybrown customer service at  customer.service@marrybrownuae.com

Effective As Of Wednesday, 21 February 2024

Introduction

Welcome to Marrybrown’s online ordering platform, powered by WooCommerce. By accessing or using our service (“Service”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. Marrybrown UAE (“Marrybrown”, “we”, “us”, or “our”) provides this Service to you, allowing you to order food and beverages for delivery or pickup.

Online Ordering

  • Platform: Our Service is hosted on WooCommerce, providing us with the online e-commerce platform that allows us to sell our products and services to you.
  • Order Placement: You can place orders through our Service, subject to acceptance by Marrybrown. All transactions are processed through Stripe, a secure online payment gateway.

Payment Processing

  • Stripe: Payment processing services for customers on Marrybrown are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms and continuing to operate as a customer of Marrybrown, you agree to be bound by the Stripe Services Agreement, as it may be modified by Stripe from time to time. As a condition of Marrybrown enabling payment processing services through Stripe, you agree to provide Marrybrown accurate and complete information about you and your business, and you authorize Marrybrown to share it and transaction information related to your use of the payment processing services provided by Stripe.
  • Security: Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Delivery and Pickup

  • Service Availability: Delivery and pickup options are available based on your location and Marrybrown’s operating hours. These services are facilitated through our Service

Refunds and Returns

Data Use: By using our Service, you consent to the collection, transfer, processing, storage, disclosure, and use of your information as described in our Privacy Policy, which is available on our website.

Privacy and Data Protection

  • Policy: Refunds and returns are processed in accordance with Marrybrown’s policy, considering the nature of our products. For unsatisfactory orders, please contact Marrybrown customer service promptly for resolution.

Changes to Terms

Marrybrown reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Service following any such change constitutes your agreement to follow and be bound by the Terms as updated or modified.

Contact Information

For questions about your order, these Terms, or the Services, please contact Marrybrown customer service at  customer.service@marrybrownuae.com

Effective As Of Wednesday, 21 February 2024

Delivery Local pickup
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